Booking requests made via the internet by the user that have been received by Homely
Places SL are contractually binding in nature.
Homely Places SL reserves the right to correct mistakes in calculation or
orthography. The client agrees to all of the obligations set forth in the
contract and moreover will be responsible for any damage and harm that could
befall those occupying the accommodation.
Tariffs and prices
Homely Places SL reserves the right to modify the prices displayed on the
website at any time. These modifications will not under any circumstances
affect bookings that have already been contracted. Nevertheless, these changes
will be applicable in the case of modifications to bookings that have been
requested by clients.
Upon making a booking, the user authorises Homely Places SL to charge their
credit card, or other agreed means of payment, for the amount for each and
every booking of services requested via the web page. To effectuate and
guarantee an HOmely Places SL booking the user may in certain cases be asked
for their bank card details to forward to the accommodation, who in turn must
fully observe the legislation for personal data protection. The user expressly
grants Homely Places SL the right to communicate their bank card details to the
necessary accommodation establishment to effectuate and guarantee their
Credit card security
Homely Places SL takes every precaution in their power to protect user
information. Users’ personal information is protected both online and offline (in
our office). When the customer enters personal data / information (such as your
credit card number) on our website, that information is encrypted and protected
with the best software in the industry - SSL and PGP.
The user is committed to ensure that all data supplied to Homely Places SL,
either directly through the website or through the customer service system, is
complete, correct and accurate. You can only use credit or debit cards in their
own possession and never belonging to others. Homely Places SL reserves the right
to verify the data at any time if it is appropriate and necessary in order to prevent
Homely Places SL reserves the right to cancel the booking if the funds are
returned, the use of stolen cards, false and / or incomplete data or in case
you can not verify the information provided by the user.
Confirmation of bookings
Booking confirmations are automatically generated on screen when the user
accepts the reservation and are also sent by email subsequent to the booking
being made. There is a possibility that this confirmation could arrive in the
’spam’ folder in the user’s email client, and therefore the user should, in the
instance of not receiving this email, check all of their email folders.
We recommend that this confirmation is printed or saved in a PDF format when
you finalise your booking.