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Bookings

Booking requests made via the internet by the user that have been received by Homely Places SL are contractually binding in nature. 

Homely Places SL reserves the right to correct mistakes in calculation or orthography. The client agrees to all of the obligations set forth in the contract and moreover will be responsible for any damage and harm that could befall those occupying the accommodation.


Tariffs and prices

Homely Places SL reserves the right to modify the prices displayed on the website at any time. These modifications will not under any circumstances affect bookings that have already been contracted. Nevertheless, these changes will be applicable in the case of modifications to bookings that have been requested by clients.


Requesting services

Upon making a booking, the user authorises Homely Places SL to charge their credit card, or other agreed means of payment, for the amount for each and every booking of services requested via the web page. To effectuate and guarantee an HOmely Places SL booking the user may in certain cases be asked for their bank card details to forward to the accommodation, who in turn must fully observe the legislation for personal data protection. The user expressly grants Homely Places SL the right to communicate their bank card details to the necessary accommodation establishment to effectuate and guarantee their booking.


Credit card security

Homely Places SL takes every precaution in their power to protect user information. Users’ personal information is protected both online and offline (in our office). When the customer enters personal data / information (such as your credit card number) on our website, that information is encrypted and protected with the best software in the industry - SSL and PGP.
The user is committed to ensure that all data supplied to Homely Places SL, either directly through the website or through the customer service system, is complete, correct and accurate. You can only use credit or debit cards in their own possession and never belonging to others. Homely Places SL reserves the right to verify the data at any time if it is appropriate and necessary in order to prevent fraudulent activities.
Homely Places SL reserves the right to cancel the booking if the funds are returned, the use of stolen cards, false and / or incomplete data or in case you can not verify the information provided by the user.

 

Confirmation of bookings

Booking confirmations are automatically generated on screen when the user accepts the reservation and are also sent by email subsequent to the booking being made. There is a possibility that this confirmation could arrive in the ’spam’ folder in the user’s email client, and therefore the user should, in the instance of not receiving this email, check all of their email folders.
We recommend that this confirmation is printed or saved in a PDF format when you finalise your booking.




 
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